{"id":10765,"date":"2026-07-30T00:15:04","date_gmt":"2026-07-30T07:15:04","guid":{"rendered":"https:\/\/www.hengkuailaser.com\/faq-items\/yurtdisinda-profesyonel-bir-satis-sonrasi-teknik-destek-ekibiniz-var-mi-ve-teknik-destek-icin-cevrimici-yanit-sureniz-ne-kadardir\/"},"modified":"2026-07-30T00:15:04","modified_gmt":"2026-07-30T07:15:04","slug":"yurtdisinda-profesyonel-bir-satis-sonrasi-teknik-destek-ekibiniz-var-mi-ve-teknik-destek-icin-cevrimici-yanit-sureniz-ne-kadardir","status":"publish","type":"avada_faq","link":"https:\/\/www.hengkuailaser.com\/tr\/faq-items\/yurtdisinda-profesyonel-bir-satis-sonrasi-teknik-destek-ekibiniz-var-mi-ve-teknik-destek-icin-cevrimici-yanit-sureniz-ne-kadardir\/","title":{"rendered":"Profesyonel bir yurt d\u0131\u015f\u0131 sat\u0131\u015f sonras\u0131 teknik ekibiniz var m\u0131 ve teknik destek i\u00e7in \u00e7evrimi\u00e7i yan\u0131t s\u00fcreniz nedir?"},"content":{"rendered":"<p data-path-to-node=\"8,2\"><b data-path-to-node=\"8,2\" data-index-in-node=\"3\">Evet. T\u00fcm teknik sorular i\u00e7in garantili 2 saatlik yan\u0131t SLA&#8217;s\u0131 ile desteklenen, %100 ak\u0131c\u0131 \u0130ngilizce ileti\u015fim kurabilen \u00f6zel bir yurt d\u0131\u015f\u0131 sat\u0131\u015f sonras\u0131 m\u00fchendislik ekibimiz bulunmaktad\u0131r. <\/b><\/p>\n<p data-path-to-node=\"8,3\">K\u00fcresel OEM&#8217;leri ve distrib\u00fct\u00f6rleri destekleyen orijinal bir lazer \u00fcreticisi olarak, uluslararas\u0131 teknik destek ekosistemimiz \u015funlar\u0131 i\u00e7erir:<\/p>\n<ul data-path-to-node=\"8,4\">\n<li>\n<p data-path-to-node=\"8,4,0,0\"><a href=\"https:\/\/www.hengkuailaser.com\/technical-support\/\"><b data-path-to-node=\"8,4,0,0\" data-index-in-node=\"0\">Fabrika Ar-Ge M\u00fchendislerine Do\u011frudan Eri\u015fim<\/b><\/a>: \u00d6n b\u00fcro m\u00fc\u015fteri hizmetleri yerine, teknik sorular\u0131n\u0131z lazer opti\u011fi, de\u015farj fizi\u011fi ve g\u00fc\u00e7 kayna\u011f\u0131 e\u015fle\u015fmesi konular\u0131nda ger\u00e7ekten uzmanla\u015fm\u0131\u015f deneyimli uygulama m\u00fchendisleri ve fabrika teknisyenleri taraf\u0131ndan do\u011frudan ele al\u0131n\u0131r.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"8,4,1,0\"><a href=\"https:\/\/www.hengkuailaser.com\/certificate-of-conformity\/\"><b data-path-to-node=\"8,4,1,0\" data-index-in-node=\"0\">Garantili 2 Saatlik \u0130lk Yan\u0131t SLA&#8217;s\u0131<\/b><\/a>: Standart \u00e7al\u0131\u015fma saatleri i\u00e7inde, teknik ekibimiz e-posta, WhatsApp veya anl\u0131k mesajla\u015fma yoluyla <b data-path-to-node=\"8,4,1,0\" data-index-in-node=\"141\">2 i\u015f saati<\/b> i\u00e7inde ilk yan\u0131t\u0131 ve \u00f6n de\u011ferlendirmeyi garanti eder.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"8,4,2,0\"><a href=\"https:\/\/www.hengkuailaser.com\/technical-support\/\"><b data-path-to-node=\"8,4,2,0\" data-index-in-node=\"0\">7\/24 \u00d6ncelikli Acil Durum Kanal\u0131<\/b><\/a>: Yurt d\u0131\u015f\u0131ndaki entegrasyon m\u00fc\u015fterilerinin kar\u015f\u0131la\u015ft\u0131\u011f\u0131 kritik hat durdurma durumlar\u0131 veya acil teknik sorunlar i\u00e7in, operasyonel darbo\u011fazlar\u0131 an\u0131nda \u00e7\u00f6zmek amac\u0131yla kesintisiz \u00f6ncelikli takip sa\u011fl\u0131yoruz.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"8,4,3,0\"><a href=\"https:\/\/www.hengkuailaser.com\/about\/\"><b data-path-to-node=\"8,4,3,0\" data-index-in-node=\"0\">Geli\u015fmi\u015f Uzaktan G\u00f6r\u00fcnt\u00fcl\u00fc Te\u015fhis<\/b><\/a>: Canl\u0131 HD g\u00f6r\u00fcnt\u00fcl\u00fc aramalar, foto\u011fraflar ve ar\u015fivlenmi\u015f fabrika seri numaras\u0131 verilerini kullanarak, m\u00fchendislerimiz \u0131\u015f\u0131n hizalamas\u0131, g\u00fc\u00e7 kayna\u011f\u0131 \u00e7\u0131k\u0131\u015f\u0131 ve so\u011futma suyu d\u00f6ng\u00fcs\u00fc sorunlar\u0131n\u0131 y\u00fcksek do\u011frulukla uzaktan te\u015fhis eder\u2014ekipman\u0131n\u0131z\u0131n ar\u0131za s\u00fcresini en aza indirir.<\/p>\n<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"SUZHOU ECO2 LASER, yurt d\u0131\u015f\u0131ndaki OEM&#8217;ler i\u00e7in ak\u0131c\u0131 \u0130ngilizce konu\u015fan teknik m\u00fchendislik ekibi arac\u0131l\u0131\u011f\u0131yla 7\/24 acil destek ve garantili 2 saatlik yan\u0131t SLA&#8217;s\u0131 sunar.","protected":false},"author":1,"featured_media":10767,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"faq_category":[813,756,757],"class_list":["post-10765","avada_faq","type-avada_faq","status-publish","format-standard","has-post-thumbnail","hentry","faq_category-ekip-ve-hizmet-yetenekleri","faq_category-satis-garanti-ve-is-kosullari","faq_category-teknik-hizmetler-ve-muhendislik-destegi"],"_links":{"self":[{"href":"https:\/\/www.hengkuailaser.com\/tr\/wp-json\/wp\/v2\/avada_faq\/10765","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hengkuailaser.com\/tr\/wp-json\/wp\/v2\/avada_faq"}],"about":[{"href":"https:\/\/www.hengkuailaser.com\/tr\/wp-json\/wp\/v2\/types\/avada_faq"}],"author":[{"embeddable":true,"href":"https:\/\/www.hengkuailaser.com\/tr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hengkuailaser.com\/tr\/wp-json\/wp\/v2\/comments?post=10765"}],"version-history":[{"count":0,"href":"https:\/\/www.hengkuailaser.com\/tr\/wp-json\/wp\/v2\/avada_faq\/10765\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.hengkuailaser.com\/tr\/wp-json\/wp\/v2\/media\/10767"}],"wp:attachment":[{"href":"https:\/\/www.hengkuailaser.com\/tr\/wp-json\/wp\/v2\/media?parent=10765"}],"wp:term":[{"taxonomy":"faq_category","embeddable":true,"href":"https:\/\/www.hengkuailaser.com\/tr\/wp-json\/wp\/v2\/faq_category?post=10765"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}